Forging long term relationships
We have a national network of engineers who have local knowledge and experience which we utilise to best support our customers.
Our business is built upon forging long term relationships between our engineers and customers who focus on providing traditional servicing so that the lifts receive thorough maintenance to improve reliability. Our engineers advise on how to preserve the capital value of your lift.
With offices located throughout the UK, we are able to meet your local management teams. Our key account management approach centres upon customers having a local point of contact, dedicated admin support, and engineers with routes which enables them to provide efficient and clear communication to customers. Occasionally, not everything will go to plan, so we have an effective and flat escalation process to ensure disruption is kept to a minimum.